Privacy Policy for Sorykabus

At Sorykabus, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services, including purchasing tickets, traveling with us, or visiting our website and mobile application.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Your name, phone number, email address, and identification details (such as passport or ID number) when booking tickets.
• Payment Information: Credit/debit card details or other payment method information (processed securely through third-party payment providers).
• Travel Information: Booking details, travel dates, routes, and seat preferences.
• Technical Information: Device details, IP address, browser type, and cookies when you visit our website or use our app.

2. How We Use Your Information

We use your information to:

• Process ticket bookings and payments.
• Provide customer support and respond to your inquiries.
• Send booking confirmations, schedules, and important service updates.
• Improve our services, website, and customer experience.
• Comply with legal and regulatory requirements.

3. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information only with:

• Service Providers: Payment processors, IT support, and customer service partners.
• Legal Authorities: If required by law, court order, or government regulation.

4. Data Security

We take appropriate technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, please note that no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal information only for as long as necessary to provide our services and comply with legal obligations.

6. Your Rights

You have the right to:

• Access and update your personal information.
• Request deletion of your information, subject to legal and contractual restrictions.
• Opt out of receiving marketing communications.

To exercise these rights, please contact us at: [Insert contact email/phone].

7. Cookies

Our website may use cookies to improve functionality, analyze traffic, and personalize your experience. You can disable cookies in your browser settings if you prefer.

8. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with a revised effective date.